Are you experiencing problems with one of our products? Our dedicated After Sales Service team is here to help you with service requests, whether it’s for a repair or a replacement.

There are 2 ways to contact our After Sales Service:

  1. By telephone, during office hours, at au 1-888-765-2722, ext. 2059. If no one is available to answer, please feel free to leave a message and one of our after sales service team professionals will call you back.
  2. By email, by completing the form below.

Please note that it usually takes us 24 to 48 hours to respond to a request during busy periods, either by phone or by email (excluding weekends, statutory holidays and the construction holiday).